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Our goal is 100% Customer Satisfaction Guaranteed!

If for any reason you are not happy with your purchase, you may return most items within 30 days of receiving the order for a full refund of the merchandise cost.  Please note that we cannot accept returns on opened, defective bedding and  final-sale merchandise. A refund will be issued when the returned item is received back in our warehouse. Only the merchandise cost will be refunded and shipping is the customers responsibility. We would encourage you to ship the item back using a traceable method so that we can credit your account or send you the correct item in exchange - fhdecor is not responsible for returned items that are lost or damaged in transit. Our goal is for our customers to be happy with their purchase and to have an enjoyable shopping experience. If you do have any problems or concerns with your purchase, please contact a Customer Care Representative via email at sales@fhdecor.com or phone at 800.364.4816 and we will do our best to make it right.

- Guarantee:

Easy! We guarantee your complete satisfaction with the products we sell from our website. If you wish to return merchandise at any time, you will receive your money back for the merchandise total only, provided for the current selling price of the product . For full details, please see Returns & Exchanges.

- Shipping:

PO Box Shipping: We ship to PO Boxes as long as the item is shipped using Priority Mail. Expedited orders, however, do not ship to PO Boxes.

 

International Shipping:International shipping fees are calculated at a higher rate and hold a longer delivery time. We do not use express services to ship internationally.

 

Expedited Shipping: We do offer expedited shipping at next day or second day air. Please note that the additional shipping rate can be significant and the difference in time, may only be a couple of days. We do not use expedited services to ship internationally

 

Drop Ship

In some instances, some items will be drop shipped directly from the manufacturer. This is done to save shipping costs, and to help keep our prices low. You will be notified via email for any items being drop shipped to you.